Chris Grandon's Story at Tilson Homes
Finding a workplace where you truly belong changes everything. At Tilson Homes, we do more than build dream homes for Texans. We build a community where our team members feel valued, supported, and inspired to grow.
For over 90 years, we have cultivated a family-oriented culture that puts care and connection first. Chris Grandon, a Customer Care Representative based out of Katy, Texas, experienced this firsthand. As he celebrates his first year with us, Chris shares his journey and why he plans to make Tilson his lifelong career home.
Supporting the Texas Homeowner Dream
Our mission is simple. We want to embrace your dream by producing a high-quality home at an affordable price, making the entire experience smooth and efficient. Chris plays a vital role in bringing that mission to life.
Working in our warranty department, he serves as a dependable partner for our homeowners. He helps families navigate their needs for up to ten years after we finish building their home. Chris absolutely loves interacting directly with our customers.
He listens to their questions, solves challenges, and ensures every family feels completely supported long after they receive their keys. Through his dedication, he helps us prove that our building process is a lasting commitment to you.
A Culture Built on Trust and Collaboration
At our company, trust and collaboration are the pillars of our culture. We believe that by building strong relationships with our customers, we can create a better experience for everyone involved in the homebuilding process.
Our team is dedicated to working closely with each homeowner to understand their unique needs and vision for their dream home. From the initial planning stages to the final touches, we ensure open communication and transparency every step of the way.
We also pride ourselves on fostering a collaborative environment within our team. Every member of our staff brings their own expertise and ideas to the table, allowing us to continuously improve and innovate in our approach to building homes.
Putting Customers First
We want to be the family Texans trust to build their own custom lifestyle. That level of trust starts inside our own walls. From the moment Chris answered the phone for his initial interview, he felt a close-knit, welcoming atmosphere.
Whether he connects with his coworkers online or meets them in person, that warm culture shines through every single day. A fulfilling job requires a great team, and Chris has exactly that. He describes his coworkers as energetic, quick-witted, and incredibly supportive.
We believe our team members are not just coworkers; they are family. No matter what challenges arise, everyone pitches in to do what is best for the homeowner. Chris praises our approachable leadership and the endless support we offer to both buyers and staff members alike.
Growing Together for the Future
Before joining our team, Chris actively searched for a place where he could settle down and build a meaningful future. He found that stability right here. We pride ourselves on hiring talented people from all walks of life, blending their unique skills together, and giving them opportunities to soar.
Chris sees a clear and exciting path forward for the next two to four decades. He plans to stay with his beloved team, continue learning, and eventually step into a management role. Ultimately, his biggest goal is to retire with Tilson Homes.
When you work in an environment rooted in trust and collaboration, you can truly thrive both in and out of the workplace. Chris shows us exactly how finding the right fit empowers you to do your best work.
Are you ready to join a legacy of excellence and build a career you truly love? Explore our open career opportunities today and discover how you can become a part of our family.
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